RF Extreme Nucomm, Inc. Microwave Solutions
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Customer Care

Nucomm prides itself in offering the very best in customer support. All equipment is thoroughly burned in and undergoes temperature cycling and rigorous end to end testing prior to shipment. Technical people are available any time for telephone consultation and assistance.

Nucomm maintains a fully equipped service department and offers fast turn around time for equipment in need of repair. For customer support outside of normal business hours, Nucomm offers a customer service telephone number which is accessible 24/7 (365) days a year. The number is 888-531-3892.

Nucomm also offers other technical services such as on site system commissioning and training packages.

Technical Services
The road to customer satisfaction begins with the ability to provide complete and responsive solutions. Whether your needs include a new path, an upgrade, an add-on, or a replacement, Nucomm is ready to assist you with a comprehensive array of system engineering, manufacturing and integration services. Some examples of our best-in-class solutions include:

  • Studio to Transmitter Links - Nucomm can provide a flexible variety of analog and digital systems as well as our Dual Stream composite systems to support NTSC/PAL and DVB-T/ATSC transmission.
  • Intercity Relay Systems - In multi-hop applications, the ultra-linear characteristics of Nucomm's FT6/FR6 radios have always provided undistorted analog transmission, and easily support digital transmission at data rates to 155 Mbps.
  • ENG/OB Systems - Nucomm pioneered COFDM microwave application. Our Newscoder portables, SkyMaster airborne, and central receive products get the story, on the move, without annoying break-up.
  • Digital Upgrades - Nucomm has developed a broad array of products that can extend the life of existing analog systems, and augment the capability of digital systems.

To complement our comprehensive line of digital products, Nucomm offers an equally broad range of technical services:

  • Complete path and system design
  • Total system integration
  • Turn-key installation
  • System commissioning, check-out and proof of performance
  • Training courses at Nucomm or at customer locations

Please visit our website for more information or contact our customer service department.


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